Terms & Conditions

Last updated: 1/9/2026

1. Acceptance of Terms

By accessing and using Konfuzio, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

Konfuzio is an intelligent document processing platform that extracts structured data from documents using artificial intelligence.

  • Document upload and processing
  • AI-powered data extraction
  • API access for developers
  • Credit-based billing system

3. User Accounts

To use our service, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Providing accurate and complete information

4. Billing and Credits

Our service operates on a credit-based system:

  • Credits are consumed based on document processing
  • Credit purchases are processed through Stripe
  • Unused credits do not expire
  • Refunds are subject to our refund policy

5. Data Processing and Privacy

We process your documents to provide our service:

  • Documents are processed using AI models
  • We do not permanently store document content
  • Extracted data is stored temporarily for service delivery
  • See our Privacy Policy for detailed information

6. Prohibited Uses

You may not use our service for:

  • Illegal or unauthorized purposes
  • Processing documents containing illegal content
  • Attempting to reverse engineer our technology
  • Violating any applicable laws or regulations

7. Service Availability

We strive to provide reliable service but cannot guarantee:

  • 100% uptime or availability
  • Error-free operation
  • Compatibility with all document formats

8. Limitation of Liability

Konfuzio shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the service.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of the service constitutes acceptance of modified terms.

10. Contact Information

For questions about these Terms & Conditions, please contact us through our support channels.

These terms are effective as of 1/9/2026 and will remain in effect except with respect to any changes in their provisions in the future.